Security
Security is built in, not bolted on
Your leads, conversations, and customer data are protected with encryption, strict access controls, and compliant integrations.
Encryption everywhere
Data is encrypted in transit (TLS) and at rest. Integration tokens and secrets are stored encrypted, never in plaintext.
Access controls
Role-based permissions, per-workspace isolation, and scoped API keys keep data visible only to those who should see it.
Compliant integrations
We use the official Meta and WhatsApp Cloud APIs and follow their data and messaging policies by design.
Reliable infrastructure
Queued, retried message delivery with a dead-letter queue means nothing is silently dropped.
Practices
Our security practices
- TLS 1.2+ for all traffic
- Encrypted secrets & access tokens
- Role-based access control
- Per-workspace data isolation
- Scoped, revocable API keys
- Audit log of key actions
- Automated backups
- Least-privilege internal access
Have a security question or need to report a vulnerability? Email security@closeowl.com.
Built to be trusted with your pipeline
Start free in minutes. No credit card required.